That is the point. When they charge for oil filter, they probably charge it for the price of Toyota oil filter but in reality, they are using Daihatsu oil filter. I know this oil filter is just something small, but imagine if they do this kind of thing for major parts inside the engine, especially parts that cannot be seen easily.They should not using other brands or parts eventhough out of stock or they try to lower their cost. This is consumer cheating edi. We as a consumer pay for that amount of money quoted by team and end up getting something that is not in our expectation although the parts might or might not harm our car. This is not right though for a service centre.
I think back in 2nd gen Civic days, service centre did not offer so many services like today.Bought only one new car and that was the 2nd Gen Civic way back, and was straight away serviced outside....lol
Wife's Chery SUV serviced in SC until warranty period over.....
Your current Forester?
Maybe newbie trainee at work and over tightened it.Normally those filters are made by Denso and just change label only from 1 car brand to another but still the same/compatible. So not sure why it became so stuck like that, maybe they just over tighten.
For me, my wife's Livina was still serviced in TC for some time after warranty BUT I brought my own oil filter and oil bought from Tesco or whatever. Why I still serviced at SC:
1. For my case it's also because the SC was relatively close, and I like the way Tan Chong service handles customer, pretty efficient.
2. The car is only driven in very short distances that time, so the mileage moves slow ((bought in early 2011 but still only 60k km now) hence I don't need to service often, thus cost is not much of an issue.
3. I tried to maintain the service record history as proof that the car is indeed low mileage.
Only after I moved house late last year then I already change oil outside at a nearby shop, only once so far now. Oil & filter are still bought on my own then brought to the shop and paid just for labor. I also just service the brakes for that car at some other shop in PJ after searching for cheap pads in mudah (found TRW pads). But changing coil plugs and spark plugs early this year was still done at SC (coz of misfiring so I brought to SC to properly diagnose), with parts I bought outside to minimize the cost. So now it will be mostly outside shops except maybe is got strange problems then maybe I go to SC (which is a bit far).
Nissan Tan Chong SC accepts oil and parts brought in my customer?