Good day. I'm a proud owner of a Proton Inspira 2.0E. 2012 model, purchased & collected 30th July 2013 which makes my car is only 6months old. All 4 tyres are Continental which came with the car.
All tyres were inspected personally before travelling. NO chips off the tyre walls & has been properly inflated.
On the 31st of Jan, I traveled from SP to Ipoh without stopping at any rest stops. A couple of KMs after Taiping exit, I realized a soft wind flopping sound which within a few seconds became quite loud & i immediately pulled to the emergency lane to have a check. Breaking was quite a challenge but the car managed to come to a full stop. It was my left/back tyre which to my horror was completely ripped & torn. Long story short, changed to the spare & I'm now running on used tyre for the moment.
I've attached some photos for comment purposes. Any idea what could have caused the damage? As checked by PLUS personal & the tyre shop foreman there were no nails. Both mentioned possibility that my tyre was 1 out of 100 which was bad due to QC. Not gonna speculate for the moment. All 4tyres were manufactured year 2011.
I've called Proton hotline to report on this issue but was informed to refer to the SC instead. My preferred SC is closed today & hopefully I can get them tomorrow. Can I claim Proton for the damaged tyre?
Thank you in advance.
Joseph
All tyres were inspected personally before travelling. NO chips off the tyre walls & has been properly inflated.
On the 31st of Jan, I traveled from SP to Ipoh without stopping at any rest stops. A couple of KMs after Taiping exit, I realized a soft wind flopping sound which within a few seconds became quite loud & i immediately pulled to the emergency lane to have a check. Breaking was quite a challenge but the car managed to come to a full stop. It was my left/back tyre which to my horror was completely ripped & torn. Long story short, changed to the spare & I'm now running on used tyre for the moment.
I've attached some photos for comment purposes. Any idea what could have caused the damage? As checked by PLUS personal & the tyre shop foreman there were no nails. Both mentioned possibility that my tyre was 1 out of 100 which was bad due to QC. Not gonna speculate for the moment. All 4tyres were manufactured year 2011.
I've called Proton hotline to report on this issue but was informed to refer to the SC instead. My preferred SC is closed today & hopefully I can get them tomorrow. Can I claim Proton for the damaged tyre?
Thank you in advance.
Joseph
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