I followed a friend of mine to Speedworks PJ today to get a hot bits extractor fixed on his car..To our dismay and anger, it was certainly a really fukked up time there..When we first arrived inside the shop, we saw the boss walking around..And what the fukk?? He didn't even gave a smile or friendly gesture to us..How to attract customers when you are so fukking snobbish and arrogant?? The second thing was there was nobody there to entertain us..All the staff just walked by and pretended that we were not even there..Nobody came up to us and asked "yes can we help u??" or anything like that..We had to ask a staff "do u want to do business or not??" After standing there for quite a while finally a staff came and attended to us..After getting the quotation about the price and all my friend handed over the keys to them so they could start work on his car..Me and my friend asked the dude how long would it take to get the job done..He told us "very fast wan lah..Don't worry..By 1pm finish already" (the time was 11am then)..So my friend and I went out to have a drink while waiting for his car to be finished..After an hour we returned to check how much work have they done on his car..And we were shocked that no work has been started on his car at all!! After asking the staff incharge why the fukk no work has been started on the car, they finally got their lazy asses to start work..And once work got started on the car they screw up again..They broke an intake hose and told my friend that he has to pay 70bucks to buy a silicone hose from them..My friend had no choice but to buy the hose because the hose was connecting the throttle body and air filter ram..The time was now already 1pm and work on the car is still not finished..The original manifold was taken out but the hot bits extractor has not been fixed..To screw us up even more, it was now lunch time and all the staff has gone out to eat..Nobody working on the car once again..Finally after almost waiting a whole day there, the job was finished at 3pm..What the fukk?? Promise say by 1pm finish but it was no where near there..I seriously do not understand how the fukk fixing an extractor on a car can take up to 4 hours?! I bet that if we were to send it to an exhaust shop like Wai Heng or whatever, the job would be done within 1 hour..This is certainly our first and last visit to "SCREWUPWORKS"..