Here is a story to share. This happened to a colleague of mine and i was with his yesterday. This is the exact complain letter going out to the Toyota Customer Service Center.
Dear Customer Service Manager,
It is a big shock to me after a few months of support from the TOYOTA BAYAN BARU outlet in Penang.
It has been ~ 4 months owning the TOYOTA ALTIS 1.8 PHK 9**8 and the 1st service was superb and the car in general is a good buy.
It is my first time owning a car and I was...
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